FAQ
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Q: After we send you an inquiry, how long does it take to get a reply?

On working days, we will reply to you within 12 hours after receiving the inquiry.

Q: Are you a direct manufacturer or a trading company?

We have a factory, and we also have our own international trade department. We produce and sell our own products.

Q: What products can you offer?

We mainly produce deep groove ball bearings.

Q: What are the main application areas of your products?

Our products cover almost the entire applicable fields of equipment manufacturing and machinery manufacturing and processing industries, mainly including trains and railways, cars and trucks, engineering machinery, mining machinery, forklifts, agricultural machinery, ships, petroleum machinery, construction, power accessories, electromechanical, Hardware tools and other industries.

Q: Can you make customized products?

Yes, we mainly make customized products. We develop and produce products based on the drawings or samples provided by customers.

Q: How does your company ensure product quality?

First of all, we will have corresponding inspections after each process. For the final products, we will do 99.99% inspections according to customer requirements and international standards;
Then, we have complete testing equipment in the industry: roughness meter, life testing machine, roundness meter, metallograph, projector, microscope, hardness machine, bearing measuring instrument, bearing tester. The above-mentioned equipment can fully ensure that customers are provided with high-precision final castings, and at the same time ensure that customers' comprehensive testing requirements for physical and chemical properties of materials, non-destructive testing, and high-precision geometric dimension testing are met.

Q: What are the payment methods?

When quoting, we will confirm the transaction method with you.

Q: How are goods shipped to customers?

Usually we ship by sea, because we are in Ningbo, we are only 35 kilometers away from Ningbo Port, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also transport them by air. Ningbo Airport and Shanghai International Airport are both very close to us.
Ningbo Xiaoerma Bearing Co., Ltd.